Alex - Zermatt

ex. Hotel Alex

Bodmenstrasse 12, Zermatt, Switzerland, 3920show map
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2Guests1room
Highlights
9
SuperbBased on  26 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Switzerland

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Overview

The traditional 4-star Alex is a great place to stay in Zermatt. The hotel was renovated in 2012 and consists of 5 floors.

The property is situated in the heart of Zermatt, just off Castor Mountain. The accommodation is set 1050 meters from Matterhorn glacier paradise.

There are boutiques and stores located nearby.

The property is situated 550 meters from Zermatt railway train station.

Rooms

Guest rooms provide a mini bar, wireless internet and a coffee machine. The rooms look out over the valley, others overview Klein Matterhorn. These rooms also include a microwave, an electric kettle and coffee and tea making facilities for self-catering.

Eat & Drink

Different dishes of Swiss cuisine are served at the restaurant. The open-air bar is a venue to relax with non-alcoholic drinks. Berghof and Steakhouse 'zur alten Muhle' can be found about 150 meters away.

Relax

Alex provides cots, child care and a buffet for children. The hotel offers fitness classes, a gym area and yoga classes available on site.

Internet

Wireless internet is available in the entire hotel for free.

High-speed internet access is available in the hotel rooms for additional charge.

Guest Parking

No parking available.

Year renovated:   2012.  Number of floors:   5.  Number of rooms:   84.

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Facilities
Wi-Fi
Parking
Luggage storage

Luggage storage

Locker room

24-hour services

Late check-in/ -out

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Snack bar

Shuttle

Paid shuttle service

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Sports & Fitness

  • Fitness centre
  • Ski school
  • Hiking
  • Cycling
  • Tennis court
  • Bowling
  • Golf course
  • Billiard tables
  • Table tennis
  • Squash
  • Fishing

Services

  • Paid shuttle service
  • Room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Ski pass vendor
  • Tours/Ticket assistance
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant
  • Fine dining
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • DVDs/ Videos for children
  • Children's play area
  • Game room

Spa & Leisure

  • Indoor heated swimming pool
  • Seasonal indoor pool
  • Outdoor swimming pool
  • Ballroom
  • Entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Library

Room view

  • Garden view
  • Mountain view

Room features

  • Heating
  • Free in-room safe
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Terrace
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • Turndown service
  • Mirror
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Free toiletries

Self-catering

  • Refrigerator
  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Good to know
Check-infrom 14:00-23:00FREECheck-out06:00-11:00FREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Mountaineers' cemeteryMountaineers' cemetery1400 ft
Matterhorn glacier paradiseMatterhorn glacier paradise3300 ft
Zermatt - FuriZermatt - Furi3300 ft
Matterhorn ExpressMatterhorn Express3300 ft
Zermatt railway stationZermatt railway station400 ft
Matterhorn MuseumMatterhorn Museum1400 ft
Matterhorn Golf clubMatterhorn Golf club400 ft
Ski Lift Zermatt - FuriSki Lift Zermatt - Furi3300 ft
PolluxPollux400 ft ZermattSwitzerland
HohbalmenHohbalmen400 ft
Chocolaterie LaderachChocolaterie Laderach800 ftBahnhofstrasse
HinterdorfstrasseHinterdorfstrasse1100 ftHinterdorfstrasse 25
Stoked Swiss Ski and Snowboard SchoolStoked Swiss Ski and Snowboard School1200 ftBahnhofstrasse 72, Zermatt
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China GardenChina Garden400 ftBahnhofstrasse 18
Schwyzer StubliSchwyzer Stubli300 ftHotel Schweizerhof // Bahnhofstrasse 5
ViktoriaViktoria300 ftBahnhofplatz
Restaurant vis-a-visRestaurant vis-a-vis400 ftGornergrat 3100m
Swiss ChaletSwiss Chalet400 ftBahnhofstrasse 18
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Furi - RiffelbergFuri - Riffelberg1.7 mi
Furi - Trockener StegFuri - Trockener Steg1.7 mi
Riffelberg - GifthittliRiffelberg - Gifthittli2.1 mi
SchwarzseeSchwarzsee2.9 mi
Matterhorn Museum - ZermatlantisMatterhorn Museum - Zermatlantis1500 ftKirchplatz
Mountaineers\' CemeteryMountaineers\' Cemetery1600 ftKirchstrasse (behind the church)
The MatterhornThe Matterhorn4100 ft ZermattSwitzerland
SunneggaSunnegga1.2 mi
Zermatt-Matterhorn Ski ResortZermatt-Matterhorn Ski Resort2.0 mi ZermattSwitzerland
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Getting around
Airports
Sion (SIR)24.3 mi
Lugano (LUG)55.9 mi
Train
Zermatt railway station700 ft
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Reviews
8.8
SuperbBased on  26  reviews

Rating by category:

10.0
Location
  • 10.0
    Exclusive

    very comfortable hotel, room design is very nice, very clean, very nice location, AAA+++

  • 9.6
    Exclusive

    The location to railway station. The lovely lounge areas all divided into separate zones and the great buffet breakfast. We were given a free upgrade to a junior suite which was lovely.

    The wifi did not work in our bedroom, which meant having to take our laptop to the public areas to check emails etc. The swimming pool water was too cold and was not relaxing.

  • 8.8
    Superb

    Comfortable but staff not interested in you you could check. In and check out without noticing or realised that you were even there.

  • 10.0
    Exclusive

    Cant praise this hotel & staff enough. Really everuthing was wonderful! If you are looking for some luxury in Zermatt look no further than the Alex

  • 9.2
    Superb

    The half-board dinners were amazing. Ture gourmet cuisine with a chaning menu each night.

  • 10.0
    Exclusive

    very comfortable welcoming and excellent food

    charging for pool table and table football - not great with teenagers! but this is a very minor point

  • 9.6
    Exclusive

    Bekreftet dobbeltrom for pris av enkelt rom, MEN fikk enkeltrom.

  • 9.6
    Exclusive

    Det uformelle preget samtidig som det kombinerer høy komfort med en følelse av luksus der gjesten føler seg ivaretatt..

  • 9.6
    Exclusive

    tout est magnifique et excellent!

    un detail: internet est payant! et en plus fonctionnait mal.

  • 9.6
    Exclusive

    Personnel très accueillant et souriant. La cuisine du Alex Grill était fabuleuse.

  • 6.2
    Good

    proximité de la gare propreté de la chambre nombre de chaînes TV service agréable et rapide

    Chambre pas à la hauteur du prix! En premier lieu on nous a proposé une chambre qui donnait sur un parking! Puis on nous a donné une chambre qui donnait au sud, mais plus petite! Le garçon qui sert sur la terrasse n'est pas à sa place! Pas classe comme on pourrait s'attendre d'un 4+ !

  • 9.6
    Exclusive

    Cet hôtel a un charme tout particulier , entre le kitch et l'artistique, très chaleureux. Une piscine très grande avec un grotte, le tout herborisé avec des peintures . Beaucoup d'espace , des chambres spacieuses boisées comme dans un chalet de montagne, On se sent chez soi!

    Peut-être une réceptionniste parlant le français serait agréable!

  • 7.4
    Very good

    Bien situé dans la ville de Zermatt.

    Nous étions logé à l'annexe

  • 9.6
    Exclusive

    Très belle chambre, personnel d'une grande gentillesse et la demi-pension un régal ( il ne faut pas aller chercher à manger ailleur les repas sont magnifiques) ainsi que le petit déjeuner trés copieux le spa trés bien et les massages parfaits

    il y a une chose qui manque vu la qualité de l'hôtel un bar dans la chambre et surtout des verres pour boire la nuit ils n'y en a pas et les verres à dents un peu bof pour boire dedans

  • 9.6
    Exclusive

    La disponibilité et la gentillesse du personnel, le spa et les chambres coquettes et bien équipees, la proximité des installations de ski, de la gare ainsi que des commerces.

    Manque la vue sur le Cervin

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Highlights
9
SuperbBased on  26 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Switzerland

Use Badge
Good to know
Check-infrom 14:00-23:00FREECheck-out06:00-11:00FREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Sion (SIR)24.3 mi
Lugano (LUG)55.9 mi
Train
Zermatt railway station700 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
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Rooms and Guests
2Guests1room
Cities nearby